toll free phone 1 888 201 6088









Support







Support / Overview






Nevron Support Center


We are aware that presale support is a vital decision-making factor. This is why all Nevron users will receive 30 days of free presale support. Nevron technical support is provided by top-quality software architects, who were closely involved in the development of the components we provide. This ensures that our support services are always competent and directly address the problem you experience.

Additionally to the 30 days of free presale support, Nevron users will receive 60 days of free support starting on the date of purchase, and have free access to online support, which includes Nevron Knowledge Base, Online Help Documentation, Support Forums, FAQ's and more.

Please take the following steps to benefit from our technical support center:
Online Help Documentation

Review the full product documentation online for product specific problems. You can always browse the online help to quickly find answers to your questions.
Search the Knowledge Base

Consult our Knowledge Base for up-to-date articles about Nevron products. The online Knowledge Base will help you with general problems, installation issues, licensing, HOW-TOs and more.
Support Forums

Nevron Support Forums are designed as another resource for you to receive answers to questions related to Nevron Data Visualization products. Using the forum has many advantages over communicating via email, the users can search and learn from previous questions which benefits everyone.

Forum user accounts are generated automatically once you register for an account in our website. If you already have an account in www.nevron.com, you will be able to use your login credentials in the forum.

All Nevron Forums are moderated - all posts are pre-approved by a moderator before being posted for the group. We decided to have moderated forums as the moderator can not only keep out spam and abuse, but posts that are inappropriate, rude or offensive, or that wander off topic. We apologize for any inconvenience and we would like to assure you that all posts will be reviewed in timely manner.
Contact Nevron Support Team

You can send your technical questions to our Support Team. We will do our best to help you with your issues. Before contacting our Support Team please take a look at the Knowledge Base and the Online Documentation. Send details with your specific technical questions to:
Chart Support Team
Diagram Support Team
User Interface Support Team


Contact Us | Privacy Policy | Site Map


Copyright (c) 1998-2010 Nevron Software. All rights reserved.