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NRichtTextView Exceptions

Posted By Rob Panosh 4 Years Ago
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Rob Panosh
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I create a sample application that has our user control (you have the source) on it. 
https://www.nevron.com/forum/uploads/images/a89246b6-2e14-41e5-a9d0-a5cd.jpg

Then in the load I add some sample text
https://www.nevron.com/forum/uploads/images/e3669253-b718-4d2c-a9a3-ac69.jpg

Took base line memory snap shot and then open the form twice (baseline and snapshot 3)
https://www.nevron.com/forum/uploads/images/162201ab-612c-45a8-ac80-73c1.jpg

Here are some of the classes that keep growing.
https://www.nevron.com/forum/uploads/images/f34ea6c9-9f45-479b-8370-a0fd.jpg

Would you be willing to have a GoToMeeting show I can review these results?

Thanks,
Rob



Rob Panosh
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Additional Info ... attached is the html that we are loading in the control.  Maybe that is part of the issue ... just a thought.

Rob

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emailbody.zip (188 views, 805.00 KB)
Rob Panosh
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Since the user control is in the panel control collection it is not necessary to call dispose.


In my user control I am disposing the host (widget), which does get called.




Did you look at the source for my user control that I sent?  Does everything look okay to you?  I will retest to make sure my form isn't leaking elsewhere.

Thanks,
Rob



Nevron Support
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Hi Rob,
Do you call Dispose on the form that you use to host the control? We tested again the control and if you call Dispose on the host form or on the control itself there is no retention. Let us know if this resolves the problem...

Best Regards,
Nevron Support Team



Rob Panosh
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Hi,
Unfortunately there still seems to be a leak.  To make sure I'm not doing something wrong I have attached the source for our user control.  I have also attached word document detailing the leak.

Let me know if you need anything else.

Thanks,
Rob

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NevronMemoryLeak.zip (193 views, 489.00 KB)
RichTextEditUserControlSource.zip (183 views, 4.00 KB)
Rob Panosh
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I will test and get back to you.

Thanks,
Rob

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Hi Rob,

As promised you can download the amended version from this link:

http://www.nevron.com/_AUTHOR/Res/Downloads/NOV/NovSetup2019_1.zip

We hope this fixes the issue - let us know if you still experience any problems.

Best Regards,
Nevron Support Team



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Thank You!

Rob

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Hi Rob,
Thank you for reporting this problem - it is fixed not and we'll upload an updated version by the end of the week. We'll keep you posted.

Best Regards,
Nevron Support Team



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I just download the latest and updated my references.

https://www.nevron.com/forum/uploads/images/5d0bb61c-baef-4f72-ad34-27b6.jpg

The leak still seems to be there.  This is REALLY a big deal for and causing issues with our release.

Rob



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