Orders are typically processed within 24 hours. On Weekends and public holidays orders are processed on the next business day. If you believe your order is taking longer than it should, please contact Nevron at sales@nevron.com |
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Nevron Chart for .NET comes with 3 license keys: Developer, Desktop and Web Server. Here's some brief information for each one of them:
- Developer Key
The Developer License Key that comes along with your purchase of Nevron Chart for .NET is the license key that unlocks your development machine, removes the watermark and allows debugging. This license key is generated using your machine ID, which you need to provide after you receive the confirmation email for your purchase. See how you can obtain your machine id here.
- Desktop Key
The Desktop Key serves for redistribution of your compiled application using Nevron Chart for .NET (removing the watermark for your end users). The key is provided as soon as your order is processed and should be applied programmatically, as demonstrated here.
- Web Server
The Web Server Key is used when your application will be deployed on such. With your purchase of 1 License of Nevron Chart for .NET you are also provided one license for Web Server with no restrictions on the number of sited. If you need to license another Web Server machine, you will need an additional license. The Web Server license is also based on the machine id of the server. To obtain your server machine ID copy/paste the Nevron License Key Manager application from your development machine on the server and run it. It will provide you with the server machine ID.
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If you have a large project with many developers, you only need to license the ones that will be actively developing with Nevron's Software. All the rest of the developers can install Nevron's software and will be seeing it with a watermark while the evaluation lasts. After the evaluation expires there will be a blank spot where Nevron's controls are located in your application and only the development seats with activated licenses will be able to see the controls and debug. |
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Nevron Chart for .NET licenses are perpetual, which means that the license key you are provided with your purchase will forever unlock the specific version from your order. If you would like to have the ability to upgrade to newer versions you can either add subscription to your initial purchase or contact sales@nevron.com requesting an upgrade quotation. |
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As mentioned in the above question, when you purchase Nevron Chart for .NET you are entitled to forever work with the edition you have purchased. The Subscription gives you access to all minor and major version releases within one year after purchase, support and the right to continue your subscription after. |
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No. Subscription renewal is only available to customers who have an active subscription with Nevron. If you would like to upgrade your software to a newer version but don't have a subscription, please contact sales@nevron.com to request a quotation. |
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The update can cost anything between 50% and 100% of the list price of the product. You need to contact sales@nevron.com and request a quotation. |
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Each Nevron customer receives free technical support with the purchase. Technical Support includes the following services:
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Reporting and fixing bugs
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Clarifying component functionalities
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Providing pointers regarding our products
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Code examples
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Custom Development is a separate service, and it is not part of the Nevron products license.
Custom Development includes:
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Nevron product customization
Sometimes even the most feature-rich product cannot satisfy all the requirements that you may have. In these cases, the perfect solution requires an additional touch.
As part of the Nevron Product Customization service, we offer custom-tailored customization of any Nevron product to meet your requirements.
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Nevron product integration
Nevron components considerably reduce development time, but a definite learning curve and research are associated. It naturally takes some time before you gain proficiency in any solution.
The Nevron Product Integration service is designed for those who seek to embed our products into existing systems without needing additional learning and research.
For more infromation, please contact customerservice@nevron.com. |
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The license can be transferred to a different device up to 6-years after the purchase.
To transfer a license purchased more than 6 years ago, please contact customerservice@nevron.com .
Users can directly manage licenses for version 2019.1 and higher on the Nevron website.
More information about revoking and generating licenses is available in the How to generate a license key? and How to revoke a license key? sections below. |
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- Log in on the Nevron website by using your credentials.
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Go to the License Keys page, which allows you to manage all your license keys.
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Press the Generate button next to the Desktop license key description to generate a license key.
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The Design and Server license requires you to provide a machine ID in the respective field.
You must obtain the machine ID from the License Key Manager application or run some examples shipped with the controls.
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Click on the Generate button. The license key must appear in the Key field below the machine ID.
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Run the License Key Manager application shipped with the controls.
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Select the license key that you want to revoke.
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Click the Revoke button. A new dialog with the Revoke Key Information will appear.
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Copy the Revoke Key.
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Login to your account on the Nevron website and go to License Keys Page (My Account/ License Keys).
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Click on the Revoke button, which is next to the license key.
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Place the Revoke Key from License Key Manager in the opened dialog.
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Click the Revoke button.
You can now generate a new license key using the procedure outlined in "How to generate a license key" .
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