Hi Neil,
Thank you for uploading that file. Yes we managed to replicate / fix this. The problem was that the text contained ASCII extension characters that are not usually mapped to their Unicode equivalents. Such characters are (first column contains ASCII code point and the second the Unicode one):
0x84, 0x201E // double low quotation mark
0x8B, 0x2039 // single left-pointing angle quotation mark
0x91, 0x2018 // LEFT SINGLE QUOTATION MARK ‘quoteleft
0x92, 0x2019 // RIGHT SINGLE QUOTATION MARK ’quoteright
0x93, 0x201C // LEFT DOUBLE QUOTATION MARK“quotedblleft
0x94, 0x201D // RIGHT DOUBLE QUOTATION MARK”quotedblright
We have incorporated the above fix to the font fallback mechanism of the control and will publish a SP in the near future that has this resolved. BTW what is the software you used to create this RTF?
Best Regards,
Nevron Support Team