Hi Experts,

I have a problem with the display of numbers / characters in a NLabel under a Chart Control on Japanese Windows.
instead of e.g. '123.45nm [Channel 123]'
some numbers or characters are not readable on a Japanese Windows 10:


The footer for the text is created as follows:



afterwards, in the ChartControl_MouseMove event, the footer text is changed accordingly to the mouse position:





=> on a German Windows everything works without problem. Since the used characters are only ASCII, I wonder what I can do that the characters are displayed on Japanese Windows correctly ?

Thanks for your help,
Best regards,
Joern

Hi Joern,

What is the version of the control you're testing with? Also, what is the video board model/manufacturer on this machine?

Best Regards,
Nevron Support Team

Hi Experts,
I have attached the testcomputer configuration file with the Graphic card information (Card name: Intel(R) HD Graphics 620).

Best regards,
Joern

Hi Joern,

How about the version of the control - did you check if you're using the latest version, or an older one?

Best Regards,
Nevron Support Team

... sorry, I forgot to post the version:

Best regards,
Joern

Hi Joern,

Please upgrade to the latest version (22.4.12.12) and let us know if the problem still persists. This looks like a problem that we've dealt with, specifically missing texture binding during font texture glyph update which was resolved.

Let us know if you have any questions.

Best Regards,
Nevron Support Team